We gladly accept Visa, MasterCard & American Express. There are no added fees for credit card transactions. Term Payment is available for pre-approved customers for both online and offline orders. For more information, please contact us.
Yes, we will charge sales tax that is required by your province/country. If you are tax exempt, we must have a valid tax exemption number/certificate on file.
We do offer discounts when possible. Whether it is academic discounts, price matching or volume discounts, please contact us for more information.
All online orders are charged in Canadian Dollars. Offline orders within Canada are billed in Canadian Dollars, and all other orders are billed in US Dollars.
We ship all around the world. We do have certain products that are limited to specific regions. If for whatever reason we are unable to ship to your location we will let you know and provide a contact in your area who should be able to assist.
Our goal is to get you your items as quickly as possible. Our typical turnaround time is to ship stock items within 24-hours and non-stock items within 5-10 days. These numbers may vary depending upon the nature of the request.
Yes, if you do require something rush, please let us know, and we will do our best to meet your requirements.
Once the items ship, you will be sent an invoice along with your shipment details, including the carrier and tracking number.
If you receive a damaged product, please contact us immediately to arrange a replacement.
